ROSENAU TRANSPORT LTD IS HIRING!!

WE ARE LOOKING TO ADD TO OUR TEAM OF PROFESSIONALS IN

FORT NELSON BC.

We are looking for CSR/ ADMIN CLERK

We offer:

* Well maintained modern fleet, and facilities !

* Comprehensive Benefit Program & Employee Assistant Plan !

* 100% Employer Paid RSP Plan (after 1 year) !

* Paid orientation & Training; paid time off!

* Incentive Plan

* Year round consistent work!

* Lots of opportunities for career advancement!

Responsibilities:
- Data Entry in AS400, CLI systems;
- Communication and coordination with customers and driving staff;
- Working in a variety of different computer programs;
- Answering phones, logging incoming calls for pick up, perform general office duties,
- Answer inquiries, confirmation of CSR emails, phone calls and provide information to customers;
- Provide dispatch administrative support, communications to customers and company drivers as required
- Field customer complaints, identify the issues and work to resolve customer issues.

- Other administrative duties to support efficient services for customers and terminal operations as directed.

Experience:
- working knowledge of Microsoft Office, with proficiency in Microsoft Excel
- minimum 2 years experience working in an office environment
- Ideal candidate will have previous, transportation and logistics/ dispatch experience.

Skills:
- excellent professional communication skills required;
- ability to multi-task, switch priorities quickly in a fast paced environment
- able to learn new computer programs, software and procedures quickly

Application Details:

* Ideal candidates with previous customer service administration experience in freight/warehousing industry.

*Preference for local candidates only, as there is no relocation assistance provided for this role.

This role does not qualify for an LMO under the Temporary Foreign Worker Program

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Fort Nelson, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 2 years (preferred)
• AS400: 2 years (preferred)
• Transportation billing: 2 years (preferred)
• Transportation and Logistics: 2 years (preferred)

Language:

• English (required)

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