Customer Service Rep Job at EDGE Wholesale Direct
EDGE Wholesale Direct specializes in wholesale and retail sales of agriculture products. We are a very fast growing company, including international expansion. We are seeking a person who can fill the role of Customer Service Rep. Duties would include retail and wholesale sales, as well as managing some of our social media accounts.
Required skills: good people skills, excellent customer service skills, self learning, being able to handle a fast pace environment, trustworthy, being able to keep calm under pressure, creative problem solving skills. Knowledge of social media an asset. Also you will need to learn to drive a forklift and be able to do some heavy lifting when helping retail customers.
We also need you to be able to interact with the EDGE team at a professional and progressive level.
Responsibilities:
Manage your dealer accounts.
Help retail customers, both walk in and over the phone
Social media marketing
Arrange shipping for some retail orders with 3rd party carriers
Focus on a high level of customer service with your dealers and customers
Making sure all operations are done in a safe manner
Possible cold calling as the business grows
Schedule would be Tuesday - Saturday, February thru October then Monday - Friday in the winter months
Job Types: Full-time, Permanent
Salary: $26.00-$28.00 per hour
Benefits:
- Casual dress
- Company pension
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Overtime pay
Work Location: One location
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